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Outlook 2016 for Mac uses the term Profiles not Identities. Profile is a set of email accounts and user settings. Profile is a set of email accounts and user settings. Outlook Profile Manager is a tool included with Outlook 2016 that allows user to create, delete and set default Outlook Profile.
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Stay up-to-date with the news and trends of the technology world. Get the latest SherWeb news. SherWeb's excellence is trusted and recognized worldwide. In the Finder, click on Applications. Press CTRL and then click Microsoft Outlook to display the contextual menu. Click on Show Package Contents. Browse to the Contents SharedSupport folder and double-click Outlook Profile Manager.
Inside the Outlook Profile Manager screen, click the Add (+) button and enter a name for your new profile. Set the identity as default if multiple identities exist on your computer. To do so, click the Options button and click Set as Default.
Open Outlook 2016 to.
When you try to set up a new mail account for Outlook by using the Add New Account Wizard, your Outlook profile may not automatically set up. Additionally, you may receive the following error message: An encrypted connection to your mail services is not available. This problem will occur for a variety of reasons. This document will go over some solutions to this issue. Recommended method Run Office 365 Support and Recovery Assistant Install and run Microsoft Office 365 Support and Recovery Assistant. You can download this tool by following this link:.
This tool will automatically diagnose any issues with your Office 365 account and provide you with relevant fixes. Additional methods Upgrade to the latest version of Outlook Install/upgrade to Outlook/Office 2016:. Windows Update Update your Windows operating system:. Recreate your local OST file. Open Outlook and click File near the top-left corner. On this page, click Account Settings then click Account Settings from the context menu.
This will open a new window, click the Data Files tab near the top. On this tab, select an account and click Open File Location. Which will open the file location in File Explorer. Close Outlook, but keep the File Explorer window open.
Delete the OST (.ost) file and close File Explorer. Restart Outlook.
Create a new profile First, remove your current profile:. Then, add a new profile:.
Waiting a period of time or retrying In some cases, waiting a period of time (30-60 minutes) or continuing to retry configuration may work.